Overall
General satisfaction
Overall, was the help and treatment you received at the institution satisfactory?
20 Response(s)
Mark Ritzen was born in the Netherlands, studied medicine at the Leuven University (Belgium); afterwards he specialised at the University of Cologne (Germany) to become a medical specialist in psychiatry and psychotherapy. Here his clinical focus was on the early recognition of psychotic disorders and the treatment of schizophrenia. At the "centrum voor geestelijke gezondheidszorg" in Nijmegen (Netherlands) he worked in close collaboration with the Radboudt University to coordinate care for Patients with affective (mood) disorders in a region of about 150.000 Persons. In the meantime he worked as a expert-psychiatrist for the Cologne and Düsseldorf Court. Since 2012 Mark Ritzen works as medical director of the "Centre Hospitalier Neuro-Psychiatrique", in Luxembourg. This hospital has 237 beds as well as a large ambulatory service and focusses on the rehabilitative treatment of psychiatric patients. He offers supervisions and workshops at the Luxemburg University.
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Overall, was the help and treatment you received at the institution satisfactory?
Was it easy to find the provider and to make an appointment
Were the waiting periods (waiting room, treatment room, tests,...) acceptable for you
Were the accommodations clean and appealing with enough privacy
Did the staff listen to you, treat you respectfully/ friendly and take your opinions into consideration
Were you well (completely and understandably) informed before during and after the treatment
Did you have trust in the competence of the staff and the appropriateness and effectiveness of the treatment
French, German, English, Dutch
No information available